Frequently Asked Questions
WHAT HAPPENS IF I DON'T CHARGE MY VEHICLE?
If you do not charge your vehicle, it will drive like a traditional hybrid, efficiently combining the gas engine and battery power without any impact on vehicle performance. In Preserve EV mode, the engine will charge the high voltage battery until it reaches 75% state of charge, if not already at that minimum level. Once 75% state of charge is achieved it will drive like a traditional hybrid, combining gas engine and battery power while utilizing regenerative braking, which recovers energy from braking and stores it as battery power.WHAT IS LEVEL 1 CHARGING?
Level 1 charging uses a standard 120-volt outlet to charge your Lincoln Grand Touring vehicle. A dual-voltage charging cord capable of charging at Level 1 and Level 2 is included with the lease or purchase of a Lincoln Grand Touring vehicle. Plug your charging cord into the outlet and then into your vehicle's charge port. A full charge is achieved overnight in about 10 to 11 hours.WHAT IS LEVEL 2 CHARGING?
Level 2 charging uses a dedicated 240-volt outlet for faster charging, with a full charge achieved in 3-4 hours. At Level 2, at least a 20-amp circuit breaker and compatible wall outlet are required. (Note: A higher amp load may be advisable if you wish to support charging an all-electric vehicle in the future.) When you're ready to charge, simply plug the dual voltage charging cord into the Level 2 adapter and then plug the adapter into the wall outlet. Visit qmeritcharging.com/ev-charger-installation/ to find Level 2 installation services in your area.**This is an independent company and is solely responsible for the products and services it provides.DO I NEED A CHARGING STATION?
No. You do not need an at-home charging station. The provided portable dual-voltage charging cord will deliver the fastest charging time available by using a dedicated Level 2 outlet.DOES LINCOLN HAVE A CHARGING NETWORK?
Lincoln does not provide a private charging network. With the Lincoln Way App, you can locate public charging stations* across North America.*Offered by individual network providers that may require setting up an account.WHAT TYPE OF CHARGING STATIONS DOES THE LINCOLN WAY APP HELP ME FIND?
The Lincoln Way App will help you find Level 2 and Level 3 chargers. A Level 2 charger plugs into a 240-volt AC power source while a Level 3 charger is hardwired into a DC circuit. A Level 2 charger offers the fastest charging available for the Lincoln Grand Touring models and will fully charge the battery in 3 to 4 hours. You can identify public charging stations with the required J1772 plug by using the J1772 filter in your query via the app. Lincoln does not currently offer any vehicles capable of using a Level 3 charger.HOW DOES THE LINCOLN WAY APP DISPLAY NEARBY CHARGING STATIONS?
Go to the Map tab and then select charging in the menu of map options. You can also add a filter such as the J1772 plug. Click on the lightning bolt icons, representing available charge points, to learn more about them, including the number of plugs as well as restroom or Wi-Fi availability.DO I HAVE TO PAY FOR CHARGING AT CHARGING STATIONS?
Usually. Please note that third-party charging station owners establish the charging rates and may vary from location to location, and you may be required you to set up an account.
