PHONE AS A KEY WITH LINCOLN WAY APP

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WE UNLOCKED CONVENIENCE

Lincoln Phone As A Key* delivers the functionality of a traditional key fob - including lock/unlock doors, remote vehicle start/stop and operation, liftgate control and vehicle location - through the Lincoln Way** app on your smartphone, even when your key fob isn't with you.

USE PHONE AS A KEY WITH YOUR LINCOLN AND EXPERIENCE CONVENIENCE AT ITS HANDIEST


Make sure your mobile device’s Bluetooth® (as well as location tracking) is turned ON. The Bluetooth signal authorizes your smartphone for use with your vehicle.


To lock or unlock your vehicle, grab the door handle with your smartphone in hand.


Open and close hands-free liftgates with either a kick or through the Lincoln Way app.


You can now enter the vehicle, push the start button and drive away — as long as you have your smartphone with you.


Remember, Phone As A Key is only available if you have the Lincoln Way App installed on your smartphone.

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PHONE AS A KEY A TO Z

Everything you need to know about setting up and using Phone As A Key for your Lincoln vehicle in one easy guide.

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HOW TO SET UP PHONE AS A KEY WITH LINCOLN WAY APP

Set up and start using Phone as a Key with your new Lincoln in no time at all, plus create a backup ignition code and your personal door code.

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HOW TO SET UP LINCOLN CONNECT

Lincoln Connect© allows Lincoln Owners to stay connected to their vehicles in a way they've never been able to before.

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How Do I Use My Vehicle at a Valet?

  • Open Valet Mode in the Settings. SYNC® will display a temporary eight-digit valet passcode. Note: Backup start passcode must already be set up
    1. Write down the passcode and give it to the valet attendant in order to:
    2. Unlock your vehicle's door. The valet should use the first five digits of the temporary passcode by entering them on the SecuriCode™ keyless entry keypad
    3. To start the engine SYNC will request the valet driver to enter all eight digits from your temporary passcode
  • Once the valet delivers your vehicle, SYNC will prompt you to exit valet mode

how do i enter and start my vehicle if my phone battery is dead?

  • Enter the personal door keypad code that was created during setup
  • Upon entering your vehicle, press the ignition button and the brake to start the vehicle
  • If Lincoln Connect does not detect a smartphone key, you will be asked to enter the backup start passcode
  • Start the engine and charge your phone

How do i enter and start my vehicle if my phone has been lost or stolen?

  • Enter the Personal Door Keypad Code to open the door
  • Press the Start button while holding down the brake pedal. SYNC will prompt you enter the backup start passcode since you won't have your smartphone
  • Go to a secure area and log in to a different device, then delete the digital key used in the lost or stolen cell phone

Why are my phone as a key controls grayed on on the app?

You may not be close enough to the vehicle to establish a secure Bluetooth® connection. Make sure you are within 130 feet (40 meters) and that Bluetooth is turned on.


i installed my lincoln way app and reinstalled it. why can't i get a new key?

The original key must be revoked first through the Key Reset menu. Once that is complete, simply request a new virtual key from the app.


how do i delete a key from a phone other than mine?

If the keys belong to your account, you can delete them from the Lincoln Way app. If not, the only way to delete them is to perform a key reset.


what smartphones are compatible with phone as key?

  • iPhone compatible with iOS 13 or higherAndroid compatible with OS 8.0 or higher
  • Initial setup must be completed through the Lincoln Way™ App, and the app must be running at least in the background
  • Modem registration must be completed on the Lincoln Way App
  • The phone used must have Bluetooth® 4.2 as a minimum version, and it must be running

iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

Android is a trademark of Google Inc.

The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.

*Requires feature activation.

**The Lincoln Way app, compatible with select smartphone platforms, is available via download. Message and data rates may apply.

† Lincoln Connect (standard on select vehicles, the Lincoln Way app and complimentary connected service are required for remote features (see Lincoln Way terms for details). Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi hotspot.

  1. Fox Lincoln of Chicago

    2501 N Elston Avenue
    Chicago, IL 60647

    • Sales: 773-687-7800
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Get in Touch

  • Contact our Sales Department at: 773-687-7800
  • Monday9:00 AM - 9:00 PM
  • Tuesday9:00 AM - 9:00 PM
  • Wednesday9:00 AM - 9:00 PM
  • Thursday9:00 AM - 9:00 PM
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  • SundayClosed